Overview 

Effective communication is the lifeblood of the legal profession, serving as the foundation for successful interactions with clients, colleagues, and the court. Mastering this essential skill is not just about conveying information but building trust, fostering relationships, and achieving favourable client outcomes.   

Join Adv Dwight Synman on 31 March 2025, from 10h00 to 11h30 for an insightful webinar on mastering effective communication in legal practice. This session will provide practical strategies for improving verbal, written and non-verbal communication while navigating ethical considerations and managing difficult conversations. 

Learning objectives 

Attending this webinar will equip you with the following skills: 

• Understanding the importance of client communication in legal practice. 

• Developing active listening and empathy skills to strengthen client relationships. 

• Mastering clear and concise legal communication, both verbal and written. 

• Managing difficult conversations and setting realistic client expectations. 

• Leveraging technology for efficient and secure client communication. 

Content 

The webinar will cover the following topics: 

• Fundamentals of Effective Client Communication. 

  • The role of communication in legal practice. 

  • Ethical considerations. 

• Verbal and Non-Verbal Communication. 

  • Active listening techniques. 

  • Tone, clarity and professionalism. 

  • Body language and its impact. 

• Written Communication in Legal Practice. 

  • Drafting clear and concise legal documents. 

  • Professional email and letter writing. 

  • Avoiding legal jargon to ensure client comprehension. 

• Managing Client Expectations and Difficult Conversations. 

  • Setting realistic expectation. 

  • Communicating adverse legal outcomes. 

  • Handling emotional and distressed clients. 

• Leveraging Technology for Client Communication. 

  • Using client portals and secure messaging systems. 

  • Virtual consultations and best practices for remote communication. 

  • Ethical considerations in digital communication. 

About the presenter 

Adv. Dwight Snyman 

Adv. Dwight Snyman is an admitted member of the Johannesburg Society of Advocates and is accredited by the Legal Practitioners Council as an Advocate of the High Court of South Africa. Adv. Snyman completed articles of clerkship, and attorney’s competency exams under the auspices of the Wits Law Clinic. He completed his Advocacy pupillage under the tutelage of the esteemed Adv. Louis Du Bruyn. 

Adv. Snyman has had opportunity and success in litigation, in the High and Magistrates’ Courts of the republic, the CCMA, Disciplinary Hearings and assorted other venues and forums, and has become possessed of practical litigation experience beyond what would normally be expected from a practitioner of his age and seniority. He is the holder of a degree in Politics, Philosophy and Economics (PPE) from the University of Cape Town, and postgraduate Bachelor of Laws (LLB) from the University of the Witwatersrand, for which he was accorded the honour of being on the Dean’s list for his academic performance. 

Who should attend? 

The following persons will benefit from attending this webinar: 

• Advocates. 

• Attorneys. 

• Estates administrators. 

• Corporate Legal Professionals. 

• Legal Academic. 

• Candidate attorneys. 

• Law Students. 

• Paralegals. 

Price 

• R 400.00 - Online admission - Individual. 

• Group Price 1 - From R337 per person (up to 5 users)  

• Group Price 2 - From R260 per person (up to 10 users)  

• Group Price 3 - From R224 per person (over 11 users) 

Steps to register for the event:  

If you already have a profile, login and register for the webinar. 

If you don’t have a profile, create a free profile then login and register for the webinar. 

Click here  to create a free profile (There is no charge to create a profile and gain access to our free Monthly Practice Management Series). 

Click here  to find out about the Technical Resource Centre & CPD Subscription options. 

Additional material 

By attending this webinar you will be provided with: 

• A summarised slide presentation. 

• Reference documents and/ or course material where available. 

• You can ask questions during the webinar and you will also have access to the presenter after the webinar. 

About SA Legal Academy 

Welcome to SA Legal Academy (SALA), a provider of courses to help you succeed in your chosen career. We are committed to providing our students with the highest quality training and support, to ensure that your skills and knowledge are up to date and ready to face the challenges of the modern workplace. Our courses are designed to ensure that you reach your professional goals and enhance your career prospects. With our experienced training staff and comprehensive resources, you can be confident that you will receive the highest quality of training from SA Legal Academy. 

SALA is a Level 2 B-BBEE contributor, with 125% procurement recognition. Training spend on certain solutions can be allocated against the Skills Development element of the B-BBEE Scorecard through accredited and nonaccredited training or claimed through SETA grants. In addition, 25% of your Skills Expenditure can be claimed on non-accredited training or courses. 

Corporate Training Solutions 

At SALA, we recognize the evolving needs of businesses in today's dynamic environment. Beyond our standard webinar offerings, we provide tailored corporate training solutions designed to empower your team with the latest in legal and professional skills. Whether you're looking for online sessions or face-to-face training, our programs are crafted to ensure a comprehensive and engaging learning experience. 

Drawing inspiration from modern training methodologies, our corporate solutions are interactive, adaptable, and focused on real-world applications. We prioritize hands-on learning, ensuring your team can immediately apply their newfound knowledge in practical scenarios. 

Interested in a bespoke corporate training experience? Reach out to us at [email protected] or call 012 941 0448. Together, let's design a training program that elevates your team's capabilities and aligns with your organizational goals. 

Contact Us For More Information 

Have any questions or need any assistance? Contact us today!  

• Online chat through our website.  

• Phone: +27 (0) 12 941 0448  

• E-mail: [email protected]