Debt Collection

CPD Hours: 2

Price: R450.00

Title / Topic

Debt Collection

Presenters : Nicolene Schoeman-Louw


Debt collection is a critical component of financial management. It is vital that every professional who handles debt collection does so with full knowledge of the legal framework of this highly regulated space.

In this webinar, Nicolene Schoeman-Louw dissects this topic as she tackles the evolving legal, technological, and ethical aspects of debt collection, ensuring that attendees are well-equipped to navigate this dynamic industry.

Join Nicolene Schoeman-Louw and be informed about the latest industry practices and regulations of collecting debt in business. 

Learning objectives

Attending this webinar will equip you with the following skills:

  • Know the applicability of the National Credit Act in all matters related to consumer credit.
  • Understand the functions and duties carried out by the National Credit Regulator (NCR)
  • Gain an understanding on how to leverage registration requirements, changes in threshold values and the consequences of non-registration in your debt collections practice.
  • Establish a foundation of legal rationale at the pre-litigation stage to differentiate your debt collection approach from competitors.  
  • Understand the dos and don’ts of debt collection.


The webinar will cover the following topics: 

  • Legal Framework for Debt Collection.
  • Pre-Legal (Litigation) Collection Process.
  • Legal or Litigation Collection Process.
  • Ethics in Debt Collection.
  • Dealing with Consumer Rights and Objections.

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