FINANCIAL EDUCATION: CONDUCT STANDARD PUBLISHED

The Financial Sector Conduct Authority (FSCA) has published a conduct standard prescribing the requirements to be met by institutions providing financial education. This follows the release of a discussion paper in 2020, comments on which are summarised in a response document issued with the new conduct standard.

According to an accompanying statement of need:

  • ongoing low levels of financial literacy point to a need for more appropriate financial education initiatives
  • these could play a ‘significant role … in advancing transformation and inclusion’
  • ‘initiatives and activities remain fragmented and unco-ordinated’ (possibly because regulatory compliance and consumer education are ‘overseen by different entities’)
  • the ‘various methods of design and development’ used by the institutions concerned may be driven more by marketing objectives than financial education, and
  • monitoring and evaluation measures are needed to:
    • identify gaps in the topics covered, and
    • ensure that financial education initiatives reach those most in need of them.

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Published by SA Legal Academy Policy Watch

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